Process Automation

Many companies document their processes without being able to measure them accurately. Processing times, costs and variants often remain assumptions – with significant consequences for optimisation and automation decisions. Task mining provides a remedy here by making real workflows quantifiable, comparable and economically assessable. This article shows how task mining makes processes measurable and how

CRM and ERP migrations are among the most strategically important, but also the riskiest, transformation projects undertaken by companies. Studies show that a significant proportion of these projects fail to meet their time and budget targets – not because of technical shortcomings, but because of an insufficient understanding of the processes actually in place. Task

While companies are now beginning to consider Robotic Process Automation (RPA) as a rapid and lightweight approach for automating their repetitive and monotonous business processes, many organizations are unable to determine the impact of these implementations. That is one of the main reasons why Gartner currently classifies RPA in a phase called the trough of

Have you ever thought about automating your business processes? No? Let us explain why you should and about the how to. First, let’s take a closer look at the daily workflow of employees in a typical company. Here, many employees suffer from the execution of monotonous and day-to-day repetitive business processes. Automating these processes would