Make processes visible. Automate what matters.

We do not deliver off-the-shelf solutions. Instead, we support you from the pilot project through to continuous optimisation. Our experience shows that task mining projects achieve the highest ROI when clear objectives and hypotheses are defined upfront and validated using data.

Typically, you receive a comprehensive analysis of your real-world workflows – combining a solid current-state analysis with clearly quantified improvement potentials and concrete, actionable recommendations.
Typical outcomes include:
• An executive summary with key insights and recommended actions
• A current-state analysis of systems and processes, including variants and time drains
• Target-state processes and prioritised measures, ranging from quick wins to automation
• KPIs, monitoring approaches and exportable BPMN models
Our ambition does not end with analysis. We move straight into execution and support implementation together with your team or our partners.
In short: Paxray delivers clear decisions, prioritised actions and measurable results.

Paxray is ideal for digital, manual and cross-team processes that involve frequent system changes. It is particularly well suited to situations where employees themselves want to simplify workflows and existing documentation is incomplete or outdated.
Typical characteristics of suitable processes:
• a high number of transactions per day
• multiple roles or departments involved
• high manual effort (copy & paste, data entry, research, etc.)
• many tools in use
• a high degree of process variation
Suitable functional areas:
• Sales (quotations, orders, lead processing)
• Customer Service & Inside Sales
• Procurement & supplier management
• Finance & accounting
• HR / recruiting / onboarding
• Production planning & logistics
Relevant roles:
• Process Excellence
• Automation teams (RPA, AI agents)
• C-level & management
• Operational business teams

Migrations rarely fail because of technology — they fail because processes are incompletely documented or misunderstood. Paxray creates an objective data foundation that shows how workflows actually operate in reality.

Benefits of Paxray before and during migrations:
• True current-state processes: instead of interviews or outdated Visio diagrams
• Up-to-date process landscape: many migrations start with outdated or missing documentation. Task mining creates a current process map
• Reduction of legacy complexity: workshops, interviews and Visio diagrams provide subjective descriptions — but not real workflows. Paxray helps streamline processes before migration
• Clear prioritisation based on an objective view: prioritisation is often driven by gut feeling rather than relevance or effort. Paxray shows what should be migrated first
• Precise requirements: without real data, wish lists, unnecessary customisations and costly special solutions often emerge. Task mining shows what the new system truly needs to support
• Tool consolidation: many organisations lack transparency into which tools are actually used or where redundancies exist. Task mining supports clean-up and consolidation.

The result: migrations become faster, more cost-effective and lower-risk through task mining in the preparation phase.

Paxray documents processes automatically and objectively by capturing real workflows over several weeks and translating them into clearly structured process representations – without reading any content or personal data. Instead of theoretical models, this creates a real, up-to-date view of how work is actually carried out.
Below is a simple step-by-step overview of how Paxray supports organisations with process documentation:

1. Execute the target process once
An employee performs the target process once.
During this step, Paxray “learns” the basic structure purely through interactions such as clicks, window switches or application navigation.

2. Automatically capture real workflows
Over a defined period, Paxray records anonymised interactions in day-to-day work – across systems (ERP, CRM, email, browser, Office, etc.). This results in an objective and complete process landscape.

3. Make hidden operational details visible
Paxray reveals factors that are almost always missing from traditional documentation, such as time sinks in data entry.

The result: a realistic picture of lived processes – not theoretical target processes.

4. Prepare processes in a structured and easily shareable way
Based on the data, Paxray generates automatic process models that teams can immediately reuse, such as BPMN diagrams for tools like Signavio, Camunda or Visio.

5. Create a foundation for compliance, transformation and automation
The documented processes include all relevant variants, dependencies and complexities.

This enables many initiatives to be implemented significantly faster and more reliably, including:
• ISO certifications and audits
• Process and risk reviews
• RPA or AI automation projects
• Modernisation of IT systems
• ERP / CRM migrations
• Post-merger integration
• Identification of redundant software
Paxray makes process documentation objective, scalable and immediately usable for optimisation and transformation.

Paxray makes processes measurable by analysing processing times, frequencies, variants and effort per step. This allows teams to immediately see where time is lost, where ways of working differ, and which steps are unnecessarily complex.

Core capabilities:
• precise time measurement per activity
• variant comparison and identification of best practices
• cost calculation per process and per individual case
• ROI-based prioritisation for optimisation and automation
• continuous monitoring
This creates quantifiable improvement potential and clear priorities for process optimisation.

Employees know their processes in detail and often have a clear sense of where things break down. Paxray connects this domain knowledge with objective data and, for the first time, makes problems transparent and measurable.

Instead of repeatedly pointing out inefficiencies, teams gain a robust instrument to substantiate inefficient steps, manual effort and time sinks with hard numbers. This enables improvements to be justified on solid grounds and investments to be secured where they truly pay off.

The result: less manual work, clearer processes and a tangible relief in day-to-day work. Employees actively shape their processes instead of merely being “affected” by them.